FAQ
Find answers to common questions about our services.
Delivery time depends on the destination. For Java regions, it usually takes 1-2 business days. For outside Java, 3-5 business days.
You can pay bills by bringing the bill receipt to our office and paying directly at the counter. We also accept payments through mobile apps.
Yes, the delivery service for important documents has an additional fee to ensure document security and confidentiality.
You can transfer money by filling out a form at our office or through online services. Transfer fees depend on the amount and destination.
Currently, we do not handle international shipping. However, we are considering adding this service soon.
There is no storage fee for packages to be delivered. However, if a package is not collected within 7 days, a storage fee of Rp 5, per day will be charged.
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